NETWORK ENTERPRISE CENTER (NEC) RODMAN AVENUE, BUILDING 103 ROCK ISLAND, IL 61299-5000 HOURS OF OPERATION Monday-Friday, 6:00 AM - 4:30 PM (closed weekends and Government holidays)

Mission Statement:

To be the preferred source provider of high-quality, cost-effective Information Management / Information Technology for all installation customers.

Director, Information Management
Mr. Scott Hary, NETC-SFB-DO

The NEC is the information management and information technology (IM/IT) agency for the garrison staff and supported partners. The NEC is staffed by dedicated IM/IT professionals (Government employees as well as various Contractors) whose mission is to work for the success of customers we serve. The NEC is responsible for the day-to-day support of garrison and tenant organizations located on the installation.

Rock Island Arsenal is a major Army installation that is home to more than 70 tenant organizations that provide essential products and services to all of our Joint Services. The NEC supports more than 7,300 military, civilian and contractor personnel that comprise a multi-faceted dynamic workforce unlike any other in the United States.

Services:

Areas of responsibility include Command, Control, Communications, Computers, and Information Management (C4IM) services:

Communications Systems and System Support:

• Telephone and Data Infrastructure
• Emergency Communications Telephone Services
• Wireless Infrastructure
• Video Teleconference (VTC) Services
• Range/Field Telephone Services
• Telecommunications Continuity of Operations (COOP) and OPLAN Support Services
• Communications Service Support
• Non-tactical Radios and Spectrum Management Services

Information Assurance:

• DoD Public Key Infrastructure (PKI) Service
• Communications Security (COMSEC) Service
• Risk Management/ Accreditation/ Certification Services
• Information Assurance (IA) Training
• Network Security Services

Automation:

• Mail Messaging/Collaboration (E-mail/DMS) and Storage Services
• Database Administration Services
• Desktop/Software/ Peripheral Support Services
• Web Support Services
• File, Print & Mission Server Support Services
• Management of Data Network Services
• Automation & Network Continuity of Operations (COOP) & OPLAN Support Services
• Automation and Network Service Support

Contact Information:

Area of Responsibility	Phone (DSN 793)
Director USARMY.RIA.106-sig-bde.mbx.nec-ria-netc-sfb-do@mail.mil	(309) 782-1212 Fax (309) 782-0102
IM Service Management Division USARMY.RIA.106-sig-bde.mbx.nec-ria-netc-sfb-dob@mail.mil	(309) 782-1820
Communications Systems and System Support	(309) 782-1198
Installation Phone Book https://home.ria.army.mil/apps/ria_phone_book_v2/
Base Telephone Operator	(309) 782-6001
VTC Schedule https://home.ria.army.mil/apps/mrm/access/mrm_venus.cfm
Information Assurance ROCK-ISSO-RIA@conus.army.mil	(309) 782-2172
Systems Access and Security Information https://home.ria.army.mil/sites/ITSecurity
Automation	(309) 782-1198
Army Enterprise Service Desk (AESD) usarmy.RIA.106-sig-bde.mbx.nec-ria-servicedesk@mail.mil	1-866-335-2769